November 19, 2024

Rethinking Pen-Testing

Why MSSPs need to consider an augmented approach to tackle modern cybersecurity challenges

In today’s rapidly evolving digital landscape, Managed Security Service Providers (MSSPs) are on the front lines, protecting organizations from an increasingly sophisticated array of cyber threats. Human-led penetration testing (pen-testing) has long been a critical tool in their arsenal to identify and mitigate vulnerabilities. However, the traditional model has become obsolete and is no longer sufficient to face the complexity and frequency of modern cyberattacks.

This blog explores the current state of penetration testing, the challenges MSSPs face, and why adopting an augmented approach that blends human expertise and automation is now considered a necessity.

The Current Pen-Testing Model: A System Under Pressure

Penetration testing in its traditional form involves skilled security professionals simulating attacks to identify and exploit vulnerabilities within an organization’s digital infrastructure. While this approach remains indispensable, it has its limitations.

The traditional penetration testing is resource intensive as it requires a highly skilled workforce, which is expensive and difficult to scale. In fact, the latest ISACA research, published this October, notes that 61% of European cybersecurity professionals consider their organization understaffed, and over half (52%) believe that their organization’s cybersecurity budget is underfunded. Additionally, 48% report still unfilled open positions which require experience, a university degree, or other credentials, making it clear that the growing demand for cybersecurity expertise has not only strained budgets but has also far outpaced the supply of qualified professionals, leaving many MSSPs scrambling to find or train talent. 

Even if they do manage to find talent, manual testing is often time-consuming and full of bottlenecks in the shape of cumbersome manual tasks, meaning that even if MSSPs do have enough talented professionals, they can still be overwhelmed by the scale of operations and client expectations.

Moreover, high-quality pen-testing is reliant on ethical hackers being able to find creative ways to identify vulnerabilities. This happens to be its biggest value and its greatest weakness since pen-testers are usually forced to waste precious time in patching up information from different sources and writing reports from scratch, leading to the risk for inadequate service delivery for larger enterprises or multi-tenant environments typical of MSSPs.

Finally, in its traditional form, penetration testing is often a periodic, one-off activity. This approach leaves organizations exposed to evolving threats during the gaps between scheduled tests, creating a critical blind spot. According to IBM’s Cost of a Data Breach Report 2023, 74% of organizations suffer successful cyberattacks between these assessments, with the average breach costing $4.45 million. Furthermore, modern cloud environments, where system configurations change every 12 hours on average, exacerbate this issue, making it nearly impossible for point-in-time testing to offer sustainable protection.

The periodic nature of traditional penetration testing poses challenges to MSSPs as well, leaving them with unpredictable project flows and revenue streams. 

By putting pressure on service delivery, these challenges also impact business performance, making it hard to predict workload, manage costs and maintain healthy margins.

Upgrading the Current Model Through an Augmented Pen-Testing Approach

To address these limitations, MSSPs are urged to find a more scalable and efficient model. The augmented pen-testing is one possible solution, as it combines human expertise with advanced technology tools to streamline operations, scale services, and provide real-time insights. This hybrid approach doesn’t replace the human element; instead, it amplifies and enhances it, making the overall process more efficient, scalable, and essentially allows to replace one-off tests with a continuous penetration testing service.

Key Benefits of the Augmented Penetration Testing

  • Enhanced Vulnerability Management and Prioritization
    Automation in augmented penetration testing supports pen-testers by helping prioritize vulnerabilities based on risk and relevance, ensuring efficient use of time and resources. By managing repetitive data-related tasks, such as calculating vulnerability scores, it allows pen-testers to maintain a clear, prioritized list of focus areas. This streamlined process ensures human expertise is applied to the most critical security issues, leading to more impactful results.

  • Centralized Data Management
    Managing vast amounts of data across multiple tests can be challenging. An augmented pen-testing platform can centralize vulnerability data, findings, and remediation efforts into a unified space. This simplifies tracking, enhances visibility into historical vulnerabilities, and supports faster decision-making. In fact, McKinsey & Company notes organizations that centralize their data management experience up to 25% improvement in operational efficiency.

  • Automated Reporting
    Automation can also streamline one of the most time-consuming phases of pen-testing: report generation. Instead of manually compiling findings, a platform for augmented pen-testing allows for the automatic generation of detailed reports that are not only faster, but are also standardized across engagements, ensuring consistency and accuracy regardless of who performs the test. Standardized reporting provides MSSPs with consistent, high-quality outputs, even when team members have varying levels of expertise.

How Plainsea Augments the Pen-Testing Service

Plainsea’s platform is designed with augmenting pen-testing in mind, offering MSSPs a way to overcome the limitations of traditional approaches through innovation. Here’s how it works:

  • End-to-End Pen-Testing Management
    Through a seamless, centralized environment for penetration testing along complimented by smart automations, Plainsea streamlines the entire pen-testing process – from initiation to final reporting. By doing so, it allows MSSPs to handle multiple clients simultaneously without sacrificing the quality or depth of their penetration testing efforts.
    It does so by automating routine tasks so that human pen-testers can focus on more complex and critical aspects of the job, rather than wasting time and effort on paperwork.

     

  • Report Automation and Standardization
    One of the most impactful ways Plainsea introduces considerable efficiencies in the penetration testing process is through automated and standardized reporting.
    The platform ensures that all reports follow a consistent format, reducing variability between testers and improving the quality of insights. Built-in libraries and knowledge bases play a crucial role in delivering clear and insightful reports for the fraction of the time needed otherwise. This standardization means optimal utilization of talent since even less experienced testers can deliver high-quality, actionable reports, enabling MSSPs to maintain high standards across all engagements. Finally, since writing a penetration testing report is one of the most time-consuming phases of a pen-testing project, streamlining this step significantly reduces overall project costs.

     

  • Scale to Continuous Penetration Testing Service
    Plainsea offers a unique continuous penetration testing capability that enables ongoing security assessments throughout the whole subscription period. As a result, rather than conducting pen-tests as one-off engagements, MSSPs can continuously monitor their clients’ systems for vulnerabilities, ensuring that security gaps are detected and addressed in real time. This way continuous testing allows for proactive remediation, minimizing the risk of unaddressed vulnerabilities between scheduled tests.
  • A Tailored Approach
    Plainsea understands that each MSSP has a proprietary methodology for offering their pen-testing services which cannot be met by a one-size-fit-all solution. To address this, Plainsea offers a flexible customization framework, allowing MSSPs to expand the platform’s functionality to align precisely with their own services and tools. Whether it’s building out proprietary tools, connecting to preferred third-party services, or developing new algorithms, Plainsea’s customization options empower MSSPs to deliver tailored, high-impact security solutions that evolve with their clients’ needs.

Conclusion

By combining human expertise with advanced technologies, MSSPs can improve efficiency, scalability, and the overall profitability of their pen-testing services. Adopting an augmented approach not only enhances the quality of security assessments but also enables MSSPs to deliver faster, more comprehensive insights to their clients without additional headcount. 

Ready to experience the benefits of augmented pen-testing? Book a demo with Plainsea today!